It’s difficult to make sense of what’s going on in the world. The design of today’s social media platforms - and the motivations behind them - haven't helped. Neither have many news companies. The landscapes we use to consume, process, and communicate information have become highly polluted. Powerful interests use these spaces to get people to believe and do things that are useful for those interests. Increasingly advanced technologies help them do so.
Limitations in our ability to assess problems are one of the main sources of problems themselves - and the worsening of those problems. The means we use to make sense are more important than any other resource, because they are the basis for why any of us make the choices we do. They determine our effects on the environment, each other, or anything else.
The power and use of digital technology is growing. So is the need and opportunity for improving sense making at scale. As individuals create content at greater volume and impact, the skill at which each of us makes sense grows in importance. No one person has a complete picture of the world, nor the training to understand it all. We need each other to piece together more complete understanding.
Be it group-think, straw-manning, or how difficult it becomes to participate when the size of a conversation gets large, there are many challenges that get in the way of making sense, with each other. The good news is that we’ve never been better equipped to build tools that address such limitations. We can already create the foundation of new digital landscapes that bring us closer together and amplify the benefits of rich conversations.